Privacy Policy

1. Introduction

Macific Holdings develops, owns, and operates digital products, online platforms, and web-based services. This Privacy Policy explains, in general terms, how information may be collected, used, and handled in connection with these websites, digital products, online platforms, and services.

Where a specific product or platform operated by Macific Holdings provides additional privacy information, that information applies together with this policy.

2. Information We May Collect

Depending on how a user interacts with our websites, products, or services, we may collect the following general categories of information:

• Information voluntarily provided by users, such as details submitted through a form or request.
• Account information, where an account feature is offered and used.
• Order or transaction information, where a product or platform supports transactions.
• Technical information, such as general connection and log information.
• Browser and device information, such as browser type, device type, and settings.
• Usage information, such as pages viewed and general interaction with features.

Information is collected only where applicable to the relevant product, platform, or service being used.

3. How We Use Information

Where information is collected, it may be used to:

• provide and operate our websites, products, platforms, and services;
• provide functionality requested by the user;
• process transactions, where applicable;
• improve and develop our products and services;
• maintain the security and integrity of our services;
• detect and prevent misuse, fraud, or abuse;
• communicate important service-related information;
• comply with applicable legal and regulatory requirements.

4. Cookies and Similar Technologies

Our websites, products, or platforms may use cookies and similar technologies to enable core functionality, remember user preferences, support security, or understand general usage where applicable.

Most browsers allow users to manage or disable cookies through browser settings. Disabling certain cookies may affect the availability of some features.

5. Third-Party Services

Some of our products or services may rely on third-party infrastructure or service providers where necessary to operate, host, deliver, or secure those services. Where such providers are used, information may be processed by them only to the extent needed for the relevant purpose.

Third-party services may operate under their own terms and privacy practices, which apply to the information they handle.

6. Data Security

We apply reasonable technical and organisational measures intended to protect information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage over the internet can be guaranteed to be completely secure.

7. Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, or as required for legal obligations, security, dispute resolution, enforcement of agreements, or other legitimate requirements.

8. User Rights and Choices

Depending on applicable law, users may have rights in relation to their personal information, such as requesting access to, correction of, or deletion of certain information, or objecting to or restricting certain processing.

The availability and scope of such rights depend on the applicable legal framework and the nature of the information concerned.

9. Children's Privacy

Our websites, products, and services are not directed at children where applicable law restricts the processing of their personal information. Where we become aware that information has been collected from a child contrary to applicable requirements, we will take appropriate steps to address it.

10. Changes to This Privacy Policy

Macific Holdings may update this Privacy Policy from time to time to reflect changes in our products, services, practices, or applicable legal requirements. When we do, the "Last updated" date at the top of this page will be revised accordingly.

11. Contact

This Privacy Policy is issued by: